18/9/2023

Booked Sessions and Guest Responsibility - Guests

We are delighted to welcome you as our guest at The Rumpus Room Ballarat, operated by Stoke Design Co Pty Ltd. To ensure a seamless and enjoyable experience for everyone, please review the following terms and conditions regarding booked sessions, penalties for going over the scheduled time, and your responsibilities as a guest:

1. Booked Sessions:

1.1. When you make a booking at The Rumpus Room Ballarat, a specific duration for your session is agreed upon.

1.2. We kindly ask that you adhere to the agreed-upon start and end times for your session to ensure a smooth experience for all guests.

2. Penalties for Going Over Scheduled Time:

2.1. If your session extends beyond the scheduled end time, there may be additional charges.

2.2. The amount of the penalty fee will be determined based on the extent of the time extension and will be communicated by Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat.

3. Your Responsibility as a Guest:

3.1. If there are any changes to the number of guests or other relevant details, please inform The Rumpus Room Ballarat staff as soon as possible.

4. Communicating Changes:

4.1. To communicate any changes or updates to your booking, including changes in the number of guests, please reach out to our staff directly. 4.2. Your cooperation in keeping us informed will help us better accommodate your needs and ensure a pleasant experience.

5. Compliance with Rules and Regulations:

5.1. We kindly request that all guests comply with the rules and regulations set forth by Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat during their session.

5.2. Any violation of these rules may result in the immediate termination of the session without refund or further use of our facilities.

6. Liability:

6.1. Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat and its staff are not liable for any loss, damage, or injury that may occur during your session at The Rumpus Room Ballarat.

6.2. Please take responsibility for your personal belongings and ensure your well-being while on the premises.

7. Modification of Terms:

7.1. Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat reserves the right to modify these terms and conditions without prior notice.

7.2. Any updates will be effective immediately upon posting the revised terms on our website or informing guests directly.

By booking a session at The Rumpus Room Ballarat, you acknowledge and agree to comply with the above terms and conditions.

Please note that these terms and conditions are subject to change without prior notice. If you have any further questions or need clarification, please do not hesitate to contact our staff.

Thank you for your cooperation and understanding. We look forward to providing you with an exceptional experience at The Rumpus Room Ballarat.

Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat.