We are delighted to welcome you to The Rumpus Room Ballarat, operated by Stoke Design Co Pty Ltd. We strive to provide a pleasant and enjoyable experience for all our guests. Please review the following courtesy terms and conditions:
1. Respectful Behaviour:
1.1. We kindly ask that all guests maintain a respectful and considerate demeanour towards our staff, other guests, and the premises.
1.2. Please refrain from engaging in any behaviour that may disturb or negatively impact the experience of others.
2. Communication:
2.1. Effective communication is essential for a smooth experience. We encourage guests to communicate any concerns, requests, or feedback to our staff promptly.
2.2. We will do our best to address your needs and provide assistance whenever possible.
3. Timely Arrival:
3.1. To ensure the smooth operation of bookings and sessions, we kindly request that guests arrive promptly at the scheduled start time.
3.2. Late arrival may result in a shortened session or impact the experience of other guests.
4. Cancellation and Rescheduling:
4.1. If you need to cancel or reschedule your booking, please notify us as soon as possible.
4.2. We appreciate your understanding that last-minute cancellations or rescheduling may have an impact on our ability to accommodate other guests.
5. Feedback:
5.1. We value your feedback and suggestions as they help us improve our services and enhance the experience for future guests.
5.2. If you have any feedback or suggestions, please feel free to share them with our staff.
6. Liability:
6.1. Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat and its staff are not liable for any loss, injury, or damage to personal belongings incurred during your visit to The Rumpus Room Ballarat.
6.2. Guests are responsible for their personal belongings and are encouraged to take necessary precautions to ensure their safety.
7. Modification of Terms:
7.1. Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat reserves the right to modify these terms and conditions without prior notice.
7.2. Any updates will be effective immediately upon posting the revised terms on our website or notifying guests directly.
By visiting The Rumpus Room Ballarat, you acknowledge and agree to comply with the above courtesy terms and conditions.
Please note that these terms and conditions are subject to change without prior notice. If you have any further questions or need clarification, please do not hesitate to contact our staff.
Thank you for your cooperation and understanding. We look forward to providing you with a memorable experience at The Rumpus Room Ballarat.
Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat.
