We're delighted to welcome you to The Rumpus Room Ballarat, operated by Stoke Design Co Pty Ltd. To ensure a pleasant stay for all our guests, please take a moment to review our terms and conditions regarding damage to the area and cleaning responsibilities:
1. Responsibility for Damage:
1.1. As our valued guest, you are responsible for any damage caused to the premises, including the rooms, furniture, fixtures, and equipment during your stay.
2. Reporting Damage:
2.1. If you notice any damage during your stay, please inform The Rumpus Room Ballarat staff immediately.
2.2. Promptly reporting any damage will assist us in addressing the issue promptly and efficiently.
3. Damage Fees:
3.1. In the unfortunate event that damage occurs, Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat
reserves the right to charge a fee to cover the cost of repair or replacement.
3.2. The amount of the damage fee will depend on the extent of the damage and will be determined by Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat
4. Cleaning Responsibility:
4.1. We kindly request that you leave the rooms in the same condition as you found them at the beginning of your stay.
4.2. If the rooms are not left in their original state, additional cleaning fees may be applied.
5. Cleaning Fees:
5.1. Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat
reserves the right to charge a cleaning fee if the rooms require additional cleaning beyond their original state.
5.2. The cleaning fee amount will depend on the extent of the cleaning required and will be determined by Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat
6. Payment of Fees:
6.1. Any damage fees or cleaning fees incurred will be charged to the credit card provided during the booking process.
6.2. You will be notified of any fees related to damage or additional cleaning.
7. Dispute Resolution:
7.1. In the unlikely event of a dispute regarding damage or cleaning fees, we will work with you to reach a fair and reasonable resolution.
8. Liability:
8.1. Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat
does not accept liability for any loss, damage, or theft of personal belongings brought onto the premises by guests or their visitors.
By staying at The Rumpus Room Ballarat, you acknowledge and agree to comply with the above damage and cleaning policy.
Please note that these terms and conditions are subject to change without prior notice. If you have any further questions or need clarification, please do not hesitate to contact our staff.
Thank you for choosing The Rumpus Room Ballarat. We appreciate your understanding and cooperation.
Stoke Design Co Pty Ltd T/A The Rumpus Room Ballarat.
